Home Delivery

FIND OUT WHERE, WHEN, AND HOW WE DELIVER

Where does MPG deliver?
We now deliver to all of Cobb, Dekalb, Fulton, and Gwinnett counties.

When does MPG deliver?
Orders placed by 8PM will arrive the next day. Deliveries are not made on Sundays.

Order Day Delivery Day Monday Tuesday Tuesday Wednesday Wednesday Thursday Thursday Friday Friday Saturday Saturday Monday Sunday Monday

We are closed on Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Memorial Day, 4th of July and Labor Day. Other changes to our delivery schedule and to order deadlines will be posted on the MPG site.

Who is responsible for assembling my order?
At MPG, the only people who handle your food have special expertise in their area. So, whether we are selecting nice plump fruits and vegetables, or packing your food into boxes, each member of our team takes pride in the quality of his or her products and handles every item with care.

ABOUT MPG DEPOT DELIVERY
Corporate Depot Program
Available to corporations in the Metro Atlanta area with 1000+ employees at a single location, this program is a great way for your company to provide employees with a convenient new way to shop for food.

Here’s how it works: Your employees sign up through the MPG Website and place orders anytime (we’ll put your company’s logo on the Website too!). After work on the day of delivery, at a designated spot in the parking lot, employees will pull their car up to one of our refrigerated trucks and MPG staff will put their order in the trunk. That’s all there is to it – you’ve saved your employees precious time and the food is fresher than the supermarket and better priced to boot.

If you are interested in our corporate depot program, please e-mail us at
terry@myproduceguy.com.

If you are interested in arranging a special event depot, please e-mail us at
terry@myproduceguy.com.

How does delivery work?
When you check out, you will receive an e-mail confirming your order as soon as the next day. MPG driver will bring the order to your door. You’ll be able to recognize our drivers by their MPG uniforms – and by the boxes of carefully packed fresh food they’ll have with them. They’ll also leave you an itemized receipt.
Please note that in order to meet our delivery times for all of our customers, drivers can’t wait for an inspection of the items delivered. If anything is wrong with your order, please contact MPG or by e-mail Customer Service right away. 404-452-8069

Bad weather or other unforeseeable traffic emergencies may force us to postpone or suspend chosen delivery dates and times. If there is a significant delay, a customer service representative will call or e-mail to update you on your delivery status.

Is there a charge for delivery?
No. Delivery is FREE. There is a $5.00 charge to cover the expense of packaging your order. We deliver to many neighborhoods in Metro Atlanta. To see our current home delivery zones, click here.

Should I tip the driver?
MPG Drivers are allowed to accept tips. Customers are under no obligation to tip Drivers but have the option of doing so if exceptional service is provided by the Driver.


How long will my order stay fresh in the delivery boxes?
Refrigerated perishables will stay fresh in the delivery boxes up to 4 hours after delivery.

Why are there so many boxes in my order?
MPG was designed to be the perfect environment for food. We separate, different types of food into 6 different climate zones to ensure the quality of our products. Our design for handling food has resulted in three separate assembly processes which create separate boxes for the following:

The number of items in a box has a direct relationship to return the number of items ordered from a given department. Sometimes, boxes maybe packed with only a few items depending on what you have ordered. We apologize for any inconvenience this may cause and encourage you to leave out your boxes and liners for re-use.

Delivery of Products. MPG uses refrigerated trucks to maintain the quality and integrity of your products. To maintain the integrity of products after delivery, we recommend that you immediately refrigerate perishable items. We guarantee your products will remain fresh in the delivery box at room temperature (78 degrees) for four hours from the time of delivery.

In an effort to meet the committed delivery time for all of our customers, our delivery personnel cannot wait for an inspection of the items delivered. Your order will arrive with an invoice that will list all of the items you have received and were billed for. If something is missing from your order, please call our Customer Service department or log on and contact us via our Customer Inquiry e-mail form.

In the case of inclement weather, or unforeseen delivery complications, it may be necessary to make adjustments to our delivery schedule, which will cause us to suspend chosen delivery dates and times. If there will be a significant delay, a customer service representative may call or e-mail you to let you know the status of your delivery time. We will deliver your order the first possible moment the conditions permit. We will never deliver an order past 4:00 PM without a customer’s consent. If your designated delivery location (i.e., street, avenue, etc.) or day is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternate location and/or date.